We want you to feel confident about shopping with The Solar Store. We are committed to offering great service but don’t just take our word for it. See what our customers are saying about our products and services.
good prices and helpful service
“Concerned helpful people”
My most recent purchase from the Solar Store was an installation kit for a Dankoff DC water pump. Their price was competitive, they shipped the kit fast, and everything I needed was included. Previous experience with the Solar Store included a Whisper wind generator. When the controller started giving me trouble they worked with me and replaced it with a upgraded model, even though the bad one was out of warranty. I don\'t think I could have asked for more cooperation. Their web site is in my bookmarks and is always the first place I go when I need off the grid items. I have been off the grid since 1998.
I purchased a solar panel and needed additional hookups to attach to my existing Zamp Solar Port on my new camper. Michael shared with me all the details of what I needed and then when I still had an issue of hookup, he was able to contact Zamp Solar and troubleshoot the issue. Truly appreciate taking the time to help me!
This company can help out alot if you\'re not sure what you need. They are very helpful. Ordering couldn\'t be easier. My 160 watt folding panel came within a week and it arrived in great condition. Then I ordered an extension cord and it came right away also. Everything works great and even charged almost dead deep cycle batteries (first time on brand new batteries). Great service and knowledge.
1) The Solar Store website is very helpful with many very informative explanations design considerations and equipment.. 2) Before purchase, Mike patiently answered my questions and put together a design to meet my needs and situation. 3) After purchase, Samantha verified the shipment of all the system components and Mike helped again by answering my installation questions. Overall, a very positive purchase experience. Thank you.
“Perfect customer service”
Found the information on the website but have a human taking care of the actual order, making sure that the correct replacement part is ordered, is a perfect way to complete the sale. Thank you for doing a good job.
I have purchased a solar water pump form the Solar Store 2 times. Each time the product was in stock, shipped immediately, and arrived in a timely fashion. They are always very helpful when I haven\'t been able to figure something out on my own. Their products are of great quality and the prices are affordable. I will continue to purchase my submersible water pumps from them.
Ordering a solar panel from The Solar Store was very easy. The lady helping me was very nice and the order was delivered within the week. The 160 watt folding panel was easy to set up and the plug and play easiness was great.
Got the exact panel I needed to expand my system. Great service, great price, and prompt shipping/delivery. No complaints!
“Portable system, excellent product and transaction”
Zamp 120 watt portable is a high quality state of the art system, shipping was well packaged and prompt. The Solar Store was very helpful answering questions, very positive experience.