Our charging potential for the portable panels was drastically reduced for the test run weekend.
Recently purchased a Zamp Solar 160 w portable panel and a 15 foot extension cable. The panel arrived in four days. I informed your office by phone message and the email that it lacked the extension cable. Per your suggestion I checked the packaging again to confirm it was not hidden in the shipment packaging. It was not. This was on 6/16. I mentioned the cable was needed for an event on 6/22. Seemed workable with the previous shipment time line as you were to ship the missing cable out that morning. Why did the missing item not get shipped until 6/22?
To get over 4 yrs service. Grundfos quality has raken a hit. 1st pump lasted 8.5yrs
I have enough shipping and receiving experience to know mistakes can be made and how one corrects a mistake speaks volumes. Why did the missing cable not get shipped until 6/22 when I was informed it was being shipped out on 6/16?
The Solar Store has the best prices and In Stock rate on Shurflo 9300 series pumps and spare parts. Ordered items are packed well and shipped quickly.
We live in Tasmania and it only took just over a week to get our materilas
very happy with transport and quality
cheers Andrew
It was a good choice I made when I decided to buy my solar equipments @ Thesolarstore.com since the goods arrive on time as expected.
We have been off the grid for 17 years. First time customer, very happywith servuce and product. Hope to continue with you in the future.
After I placed an order, got a call back within minutes to make sure that order did not include unwanted duplicates. During that call, was told that my ordered will ship the next day. It actually shipped the next day. Great experience!!
We have used a Shurflo 9300 in Haiti before and needing a new one we found one reasonably priced at the Solar Store. They also smoothly interfaced with our shipper to Haiti.
The Solar Store had both the wind turbine controller and external brake that I needed at reasonable prices. Both items were shipped quickly, and the staff returned both my calls to answer my questions.
I will shop here again.
Thank you.
These solar pumps are what we have used for years. They are very dependable pumps.
Thanks!!
As of yesterday I have not received my controller. I have tried to find out where it is with Ups tracking number but it does not recognize it.
Pump arrived on time. Several hundred dollars less than the other venders. This is our 3rd pump and each one lasted about 11 years with light use to supply water to our off grid house. We attempted to overhaul the first pump but it did not last long so I recommend getting a new one when they go out.
Easy ordering through Solar Store. Mike helped me figure out my needs for what I was trying to do with my Off-Grid system. Easy process and received shipment on time.
I met Michael at the Solar Store\'s Bend location probably 15 or more years ago. It was obvious from that meeting that he had a passion for renewable energy and an entrepreneurial spirit. I was very pleased recently to discover that he is still with the Solar Store. He responded promptly to a question I had about my solar river pump system. It\'s pretty remarkable if he really remembers me but I had the impression that he did. Can\'t beat that for customer relations! Thanks for being such a great resource for those of us who are interested in renewable energy solutions.
I received, or at least UPS did, the Grundfos pump in a timely fashion. BUT...., instead of the pump sitting at my door when I came home from work, there was a note saying I must be there to sign for it! That is a huge PITA, and the first time I have had a shipment from UPS (FEDEX is big on this, and why I hate dealing with them) that requried me to sign for it, rather than just dropping it off. You need to let your customers know this in advance, and I could have made other arrangements.
I needed 4 sets of breakers for a solar install I was completing the coming week. The price was great, I ordered them on the weekend and they were shipped on that Monday. I received them on Wednesday. What more could one ask. Mike is always helpful and active in solving any problems. I would continue to buy from The Solar Store.
I was slightly concerned when I could not reach anyone on the phone but I did some research to find out what I needed and ordered online anyway. The ordering process was easy and the products arrived quickly. I recommended the Solar Store to a friend who was also very satisfied.