We want you to feel confident about shopping with The Solar Store. We are committed to offering great service but don’t just take our word for it. See what our customers are saying about our products and services.
“great price, good service”
I purchased a new Grundfos pump to replace a failing pump. I scoured the internet and The Solar Store had the best price in the USA. While the store was somewhat shut down for a summer break, my e-mails were responded to within 24 - 48 hours, as the web site said they would and the order was delivered on the schedule that was promised. The pump is now installed and I\'ve got water again!
“Fixed Incorrect Shipment Super Quick”
Initial shipment not what was ordered per se. Explained that to Solar Store and without hassle they shipped the correct order and paid for return shipping on wrong parts. Couldn’t ask for nicer or quicker service!
“Very good, knowledgeable service”
Very good, knowledgeable service over the phone. Very good price on the 24v submersible pump I was looking for. It was in stock. No delays. Big help figuring out the ins and outs of sending the order across the border to Canada as well.
“Guidance At It’s Best”
Well I can’t say anything bad. What I can say is that Michael and his staff at the solar store have been the best partners in my success. i’ve been working with Michael at the solar store for a good 10 years now where I had set up my dad at a retirement property off the grid .Every step of the way he has answered every question either by email or returning my phone calls without fail they’ve sent me the parts in a timely manner. They don’t make you feel stupid when you ask questions. You just get answers you understand. I would most definitely recommend The Solar Store to novice and professional RE system owners. .
I found the Solar Store to be quite helpful in addressing product questions involving a number of emails. The store\'s website is full of solid info and easily accessible. Over the many weeks needed for me to determine the components for a waterr pump system for my off-grid home, The staff remained polite, engaged, and accessible. Aftet much research and price comparing, the Solar Store earned my business. Shipping was quick. Packaging great. All positives.
Awesome service, great place to shop for your Solar needs. Fast and accurate delivery service.
Customer service was great.
“1st time camper”
very helpful. wanted solar, but unsure what size till got info from your customer service...works like a charm. thanks
good prices and helpful service
“Concerned helpful people”
My most recent purchase from the Solar Store was an installation kit for a Dankoff DC water pump. Their price was competitive, they shipped the kit fast, and everything I needed was included. Previous experience with the Solar Store included a Whisper wind generator. When the controller started giving me trouble they worked with me and replaced it with a upgraded model, even though the bad one was out of warranty. I don\'t think I could have asked for more cooperation. Their web site is in my bookmarks and is always the first place I go when I need off the grid items. I have been off the grid since 1998.